megilleland Posted October 28, 2021 Report Share Posted October 28, 2021 I have been trying to book an appointment at the Surgery on the telephone since 08:00 this morning, but as of yet been unable to speak to a human being. You obviously are in a queue so you are asked to dial 5 for a ring back. The phone rings but no one answers at the other end. Has anyone else had this problem? I got my partner's daughter to ring from her home in Oxford at 08:30 today and she got straight through and has told me the surgery will call me back this morning. I hope so. Quote Link to comment Share on other sites More sharing options...
megilleland Posted October 28, 2021 Author Report Share Posted October 28, 2021 The surgery have just rung me back and sorted out an appointment. I was told the surgery is having a new telephone system fitted in the next few days. Quote Link to comment Share on other sites More sharing options...
K.Butt Posted October 30, 2021 Report Share Posted October 30, 2021 Moved from Belmont Medical Centre years ago, always found them useless. We are now at the new Station Surgery and no problems for us tbh Quote Link to comment Share on other sites More sharing options...
Glenda Powell Posted October 31, 2021 Report Share Posted October 31, 2021 Martin I| have been having same problem for 18 months, when I eventually get thru I'm told I have to make an appointment to speak to amy doctor and it takes a fortnight. If your in paint send for an ambulance, the same for perscriptions you order it and it takes a week for delivery Quote Link to comment Share on other sites More sharing options...
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