flamboyant, you're referring to this?
Herefordshire Public Services Lead Locality Officer (LLO): Each of the nine localities is supported by Lead Locality Officers from
Herefordshire Public Services. These individuals have a key role to support local members in their community leadership role, as well as
developing relationships with other key stakeholders
This toolkit predates the existence of the BBLP Locality Stewards, and the contract between BBLP and HC. Do these LLO's still exist? The BBLP locality stewards do not work with anyone by that title, and deal directly with councillors etc.
At the moment there are several ways to contact the Locality Steward, but then it's still fairly new. Overtime these are intended to be refined, so as to avoid duplicated effort, and reduce costs.