Jump to content

Leak in H/H roof damages furniture


Recommended Posts

My Niece has had a leak in the roof of her flat that has caused damage to bedroom furniture (mould on wood slats/mattress & bedding).
Hereford housing are refusing to pay for their replacement.Surely this should not be the case.
Anyone else here had a similar experience?

Link to comment
Share on other sites

If you give me more information I will try and help, in what way is the roof leaking?

Hi Glenda.Roof has been repaired,apparently it had quite a large hole in it. and they repaired ceiling yesterday.

They point blank refused to replace any damaged personal effects.



Link to comment
Share on other sites

that is terrible, don't know where she lives, tell her to get in touch with the HHL estates manager for the area, then tell him / her that you taken advice and they are responsible, otherwise they will go to the press.

I had water pouring through my bathroom ceiling  from the upstairs flat ( they overfilled the bath) which ruin my carpet,throughout the flat I told HHL they had to replace it, because I wasn't going to claim off my insurance, HHL paid for my new carpet.

Link to comment
Share on other sites

The fabric of the building ie the bricks and mortar plus plumbing and electrics are the responsibility of the landlord where social housing is concerned. The tenants handbook usually states that the landlord (be it housing association or local council) provide insurance to cover the building, leaving the contents to the householder to cover themselves.

Definitely HH responsibility.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...