Hi all :)
It seems this is an on going problem with named service. I dropped off petrol hedge trimmer about 4 weeks ago, the man who dealt with hand held gadgets being unavailable. I to spoke to a very nice lady who would ring back as again so called man who deals with it was not there. No phone call. I wonder if this man exists? I am off to collect it first thing tomorrow as I have no quote no nothing and a very over growing hedge!!