Colin James Posted August 30, 2017 Report Share Posted August 30, 2017 Herefordshire Council’s central customer services team will move from Franklin House to the newly-refurbished Blueschool House, opening to customers on Monday 4 September 2017. The joint customer services hub will host the central customer service team, Jobcentre Plus, Home Point and Housing Solutions. This will enable customers to access a variety of services in one place, with digital access to service available between 9am-5pm Monday to Friday. Councillor Harry Bramer, Cabinet Member for Contracts and Assets, said: “Herefordshire Council’s partnership with the Department for Work and Pensions means that Hereford’s joint customer services hub will provide an improved experience for customers, with digital and multi-service access all under one roof.†Link to comment Share on other sites More sharing options...
megilleland Posted August 30, 2017 Report Share Posted August 30, 2017 So what's happening to Franklin House? Link to comment Share on other sites More sharing options...
Denise Lloyd Posted August 30, 2017 Report Share Posted August 30, 2017 I thought the Uni had ear marked it No doubt there will be an asset transfer saving the tax payer millions! Link to comment Share on other sites More sharing options...
Ubique Posted August 30, 2017 Report Share Posted August 30, 2017 just a reminder - The Military Charities Help Desk will also be moving to Blueschool House , first interview room on the right after entering the building. SSAFA ( The Armed Forces Charity ) will be there every Tuesday 1000 to 1400 to give help and advice to Serving members of the Armed Forces , Veterans and their families .No appointment required . SSAFA also have a 24/7 telephone number 01432 273932. If you are aware of anybody who may benifit from a chat with a SSAFA Caseworker advise them to attend the Help Desk during the opening hours or phone SSAFA 24/7 telephone number . Link to comment Share on other sites More sharing options...
ragwert Posted August 31, 2017 Report Share Posted August 31, 2017 I thought the Uni had ear marked it No doubt there will be an asset transfer saving the tax payer millions! I don't think the Council own Franklin Barns building,they just lease it and pay rent Link to comment Share on other sites More sharing options...
megilleland Posted August 31, 2017 Report Share Posted August 31, 2017 In the council's land and buildings asset register March 2016, Franklin House (item 207) is listed as freehold and occupied by the council. Link to comment Share on other sites More sharing options...
Ubique Posted September 5, 2017 Report Share Posted September 5, 2017 Did a session at Blueschool House today covering the Military Charities Help Desk for SSAFA ( The Armed Forces Charity ) . I know that it cost a lot of money but I was quite impressed with the whole 9 yards. I think that it was a very good idea to put the three agencies under one roof . I of course speak / write as a layman who know nothing about how the grownup think. My first impression of the building plus the Service that the Reception Staff were giving to the public was in my opinion excellent . Link to comment Share on other sites More sharing options...
SON OF GRIDKNOCKER Posted September 6, 2017 Report Share Posted September 6, 2017 Whoever does own the freehold of the Franklin Barnes building needs to get its act together and carry some remedial maintenance on the facade before the winter, as it's in a pretty shabby state. Link to comment Share on other sites More sharing options...
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